H2O Innovation serves as a water/ wastewater utility operator for West Park MUD.
H2O Innovation
Attn: Michelle Giacona
Attn: Creston Minter
Mailing Address:
27335 West Hardy Rd., Suite 101
Spring, TX 77373
17332 Groschke Rd.
Houston, TX 77084
Customer Support
For billing, service requests and other inquiries use the following:
General Customer Service Number: 281-353-9809
Customer/Billing Inquiries Email: customercare.spring@h2oinnovation.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 4:30 p. m., with the exception of holidays.
Our payment hours are:
Spring Office
27335 West Hardy Rd, Suite 101,
Spring, TX 77373
Phone: 281-353-9809
Monday through Friday from 8:00 a.m. to 4:30 p.m.
(Closed for Major Holidays)
For after-hour emergencies, please contact our dispatch team at 281-353-9809.
Service Rates:
Water Rate (Commercial)
| $ 10.00 | Minimum Rate for Service |
| $ 1.00 | Rate per 1,000 gallons metered for usage between 0 gallons and 15,000 gallons |
| $ 1.50 | Rate per 1,000 gallons metered for usage between 15,001 gallons and 20,000 gallons |
| $ 2.00 | Rate per 1,000 gallons metered for usage above 20,001 gallons |
Sewer Rate (Commercial)
| $ 16.00 | Minimum Rate for Service |
| $ 0.50 | Rate per 1,000 gallons metered for usage above 10,001 gallons |